Privacy Notice

General

CapQuest considers the confidendiality of any information you may provide us with, as well as your personal details, to be of the utmost importance.

Please read our Privacy Notice carefully before using this website www.capquestco.com (“this website”). In this Notice, “CapQuest”, “we” and “our” means CapQuest Group Limited and its wholly-owned subsidiaries, CapQuest Debt Recovery Limited, CapQuest Investments Limited and CapQuest Asset Management Limited.  “You” means the user of this website.  “Customer” refers either to a debtor whose account CapQuest has purchased, or to a debtor whose account is owned by a third party who has engaged CapQuest to act on their behalf to recover the debt. This Privacy Notice applies to both current and former customers.

We collect Personal Information about customers from the following sources; (a) information we receive from them, (b) information concerning their transactions with us, our affiliates, or others and (c) information we receive from consumer reporting agencies. We may disclose the following kinds of non-public personal information about our customers: (a) information we receive from our customers, such as names, addresses and national insurance numbers; (b) information about our customers’ transactions with our subsidiaries, affiliates or others, such as their account balance, payment history, parties to account transactions, and account usage; and (c) information we receive from a consumer reporting agency, such as credit histories. Any information received will be held on computer for the purposes of enabling us to provide you with a helpful and effective service. We do not share any of your information with any other unauthorized party. We do not sell, lease or rent our data lists or generate any revenue from third parties through the sale of personal information generated by this site.

To maintain security of customer information, we restrict access to your personal and account information to persons who need to know that information. We also maintain physical, electronic, managerial and procedural safeguards to protect the privacy of your personal and account information. Information gathered will only be used for our own business and client communication purposes. You may request that we update or correct your data at any time by contacting CapQuest on 0870 0842494 or by e-mail at datacontroller@capquestco.com.

We use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different pages of this website. Your personal information is not revealed in these summarises. We urge you to take every precaution to protect your personal data when you are visiting this website. We request that you never allow anyone else to have access to your personal account information or leave your computer unattended while visiting this website.

This website permits the electronic submission of CV’s if you are interested in employment opportunities with CapQuest. CV’s received by CapQuest are using only for employment purposes or such other purpose you may request. If you forward a CV to us in response to an advertised position we will not submit your CV, or any identifying details, to any other person without your permission. Such permission may be given in writing, by e-mail or by telephone contact.

When you visit this website, we may automatically collect certain information relating to you, such as your Internet address, Internet service provider, type of operating system, the time and date you accessed this website, and the Internet address from which you arrived. When you visit this website, we may collect information through the use of a “cookie”. A cookie is a small file that a website can send to your browser and then is stored on your computer. This type of technology is designed to tell us when you re-enter this website, where you visit within the website, and the type of browser you use. You are not required to accept any cookie we might use, although some areas of this website may not be operational without the use of cookies. You can disable cookies on your computer by changing the settings in your browser. The information collected helps identify data relating to usage and trends, addresses any problems with website administration, and helps to further improve this website.

Disclosure

We do not disclose any non-public personal information about our customers or former customers to anyone, except as permitted or required by Law. We may pass your details on to third parties for the following purposes: (a) to another entity with which CapQuest enters or reasonably may enter into a corporate transaction, such as, for example, a merger consolidation, acquisition, or asset purchase, (b) to a third party pursuant to a subpoena, court order, or other form of legal process or in response to a request by or on behalf of any government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or (c) to a third party if determined by CapQuest in its sole judgement that we are required by law to do so, or if the law allows us to.